MSM Mobile

Take your service desk with you, with MSM Mobile you can:

• Raise requests

• Create configuration items

• Read the news

• Search for (and view) requests, knowledge items and configuration items

• Find configuration items by their barcode

• Access your lists

• Update requests (add note, move status, reassign, reclassify and add attachments)

• Update configuration items (change status, update hardware details, people and add attachments)

• Update knowledge items (add attachments)

• Receive push notifications when a request is assigned to you

• Work offline and synchronize changes when you are back online

n.b. MSM Mobile only supports securely hosted instances of MSM v14.23 and above. Some features may only be available in later versions of MSM.

Thanks to Icons8 (https://icons8.com) for their icons!